[Captainstabbin]

(04-11-2017 12:44 AM)Gustavus Adolphus Wrote:  

And the CEO Munoz now says passenger was disruptive and belligerent. He stands by his employees.

http://www.cnbc.com/2017/04/10/united-ce...erent.html

Quote:

According to the letter, which was obtained by CNBC, when crew members first approached the passenger to tell him to leave, he "raised his voice and refused to comply," and each time they asked again "he refused and became more and more disruptive and belligerent."
Crew members "were left with no choice but to call Chicago Aviation Security Officers to assist in removing the customer from the flight," Munoz wrote, and at one point the passenger "continued to resist - running back onto the aircraft in defiance of both our crew and security officials."
Munoz acknowledged to employees that the company could learn lessons from the incident, but said: "I emphatically stand behind all of you."

United is a great Airline. Get over it?

He's passing all of the responsibility to the police. They HAD to be called in to remove a "dangerous" belligerent passenger.

Meanwhile, the police have already suspended the cop and admitted guilt. That pushes the settlement up at least a couple 100k.