If you want to apply as a Concierge, Front Desk or Lifestyle Specialist type of positions. this is what they are looking for. Tailor your resume to fit this and during interview make up stories that deal with these points.
internal or an external candidate. All candidates should possess the following skills, qualifications
and characteristics:
• A genuine personal passion for wellness that connects guests to Westin’s core values and
brand positioning.
• Extremely strong aptitude for customer service.
• Excellent interpersonal and problem resolution skills with an outgoing personality and
ability to work as part of a team as well as independently.
• Efficient communication and detail-oriented organization skills; ability to handle multiple
tasks at once and follow-up whenever needed.
• Enthusiastic self-starter with a pleasant personality and ability to exercise initiative.
• Strong leadership, communication, and influencing skills to engage others without requiring
direct authority.
• A strong spirit of collaboration. Willing to see others succeed and to share successes across
diverse teams.
• Ability to solicit, organize and recall information about customers especially including their
personal preferences and travel profile.
• Excellent decision-making abilities.
• Ability to communicate via phone, email, text, instant message, fax and manage
communications in cooperation with peers using proper business-level language skills.
• Flexible schedule in order to meet demands of hotel occupancy.
• High level knowledge of Microsoft Office applications, including Word, Excel and Outlook,
StarGuest, LightSpeed/Opera and/or various social media platforms.
• Previous experience with account management or relationship management roles
preferred.
• Must be in good standing with performance and attendance.
QCD: I will be honest Houseman isn't that great. If your company is bigger I would try and get new position if not apply to others companies and scratch that position just use what you know and just Say you were banquets captain, supervisor or something like that. Also note if you move to China (most likely overseas place they will hire) you would effectively be getting same or even slightly lower salary but you get the added perks.
All of the big companies have programs that train you to be a manager to there own standards. These are a lot easier to get into if you don't have right experiance because you make a trade. You give your time and talent for a very low pay and in return they give you a title and experiance you can use once contract is over.
Also for the PMs I will answer everyone but the forum acts up and makes it hard for me to post as my VPNs are not working very well.
internal or an external candidate. All candidates should possess the following skills, qualifications
and characteristics:
• A genuine personal passion for wellness that connects guests to Westin’s core values and
brand positioning.
• Extremely strong aptitude for customer service.
• Excellent interpersonal and problem resolution skills with an outgoing personality and
ability to work as part of a team as well as independently.
• Efficient communication and detail-oriented organization skills; ability to handle multiple
tasks at once and follow-up whenever needed.
• Enthusiastic self-starter with a pleasant personality and ability to exercise initiative.
• Strong leadership, communication, and influencing skills to engage others without requiring
direct authority.
• A strong spirit of collaboration. Willing to see others succeed and to share successes across
diverse teams.
• Ability to solicit, organize and recall information about customers especially including their
personal preferences and travel profile.
• Excellent decision-making abilities.
• Ability to communicate via phone, email, text, instant message, fax and manage
communications in cooperation with peers using proper business-level language skills.
• Flexible schedule in order to meet demands of hotel occupancy.
• High level knowledge of Microsoft Office applications, including Word, Excel and Outlook,
StarGuest, LightSpeed/Opera and/or various social media platforms.
• Previous experience with account management or relationship management roles
preferred.
• Must be in good standing with performance and attendance.
QCD: I will be honest Houseman isn't that great. If your company is bigger I would try and get new position if not apply to others companies and scratch that position just use what you know and just Say you were banquets captain, supervisor or something like that. Also note if you move to China (most likely overseas place they will hire) you would effectively be getting same or even slightly lower salary but you get the added perks.
All of the big companies have programs that train you to be a manager to there own standards. These are a lot easier to get into if you don't have right experiance because you make a trade. You give your time and talent for a very low pay and in return they give you a title and experiance you can use once contract is over.
Also for the PMs I will answer everyone but the forum acts up and makes it hard for me to post as my VPNs are not working very well.